DUBAI MALL – UNDERWATER ZOO AND AQUARIUM

Tour Details

The Dubai Aquarium & Underwater Zoo is a major attraction within The Dubai Mall. It houses thousands of aquatic animals, including sharks, rays, and vibrant coral reefs. Visitors can explore the underwater world through a 48-meter walk-through tunnel, take a glass-bottom boat ride, or even dive with sharks.

High lights

The Underwater Zoo and Aquarium at Dubai Mall is one of the largest indoor aquariums in the world and a must-see attraction in the city. Here are some of its top highlights:

1. The Aquarium Tank

Size: The main aquarium is home to over 140 species of aquatic animals and spans over 10 million liters of water. It features one of the largest acrylic panels in the world, allowing visitors to view a stunning variety of marine life.
Marine Life: Includes sharks, stingrays, sea turtles, and schools of colorful fish. The tank also houses rare species such as the giant groupers and sand tiger sharks.

2. Glass Tunnel

Visitors can walk through a 90-meter long glass tunnel that offers a 360-degree view of the aquatic life around them, making it feel like walking through the ocean.

3. The Underwater Zoo

Located on the second floor, the zoo features different ecosystems, such as:
- Rainforest: Housing exotic creatures like piranhas, crocodiles, and giant salamanders.
- Rocky Shore: Home to playful otters and penguins.
- Desert: Features desert-adapted creatures like the sandfish and desert lizards.

4. Shark Dive Experience

For those looking for adventure, the Shark Dive experience offers a thrilling opportunity to swim or dive in the tank with sharks, stingrays, and other marine species (for certified divers or those taking a trial dive).

5. Glass-Bottom Boat Ride

Visitors can enjoy a glass-bottom boat tour, where they can see the marine life below while staying dry. The boat tour provides a close-up view of the sharks, rays, and the vibrant underwater environment.

6. Aquarium Virtual Reality Experiences

The aquarium features immersive VR experiences that allow visitors to “dive” deeper into the ocean and explore underwater ecosystems from a completely new perspective.

7. The “Submersible Experience”

This offers a unique experience of exploring the depths of the ocean in a mini-submarine, giving a closer view of the aquatic life in the huge tank.

8. Educational Programs and Activities

The aquarium offers various educational programs, including behind-the-scenes tours, feeding sessions, and interaction with marine biologists, making it a great experience for families and students.

9. The “Shark Week” and Seasonal Events

The aquarium hosts special events like Shark Week, providing even more exciting activities and learning opportunities related to marine life and conservation efforts.

10. Shopping and Dining

The Underwater Zoo is connected to the Dubai Mall, so visitors can enjoy shopping or have a meal at one of the restaurants with a view of the aquarium.

11. Conservation Efforts

The Dubai Mall’s aquarium and zoo are also focused on marine conservation, working on efforts to protect endangered species and raise awareness about marine life.

The Underwater Zoo and Aquarium at Dubai Mall offers a fascinating and immersive experience for visitors of all ages, blending education, adventure, and conservation.

What’s Included

The Underwater Zoo and Aquarium at Dubai Mall offers several exciting inclusions as part of its visitor experience. These inclusions allow guests to fully enjoy the various marine exhibits, immersive activities, and unique attractions. Here’s a detailed breakdown:

1. Access to the Aquarium

Main Aquarium Viewing: Entry includes access to the vast aquarium tank, where you can view thousands of marine species, including sharks, stingrays, and sea turtles.
90-meter Glass Tunnel: A walk-through tunnel that gives visitors a 360-degree view of the marine life, with the chance to see large sharks and rays swimming above and around you.

2. Entry to the Underwater Zoo

Access to the Underwater Zoo located on the second floor, which houses a variety of ecosystems:
- Rainforest Zone: Featuring exotic species like piranhas, giant salamanders, and crocodiles.
- Rocky Shore: Home to otters, penguins, and other animals from coastal habitats.
- Desert Zone: Exhibiting desert-adapted creatures such as sandfish and desert lizards.

3. Virtual Reality Experiences

The experience includes interactive VR exhibits that let you virtually dive into the ocean, explore underwater environments, and interact with marine life in an immersive digital format.

4. Shark Dive Experience (Additional Fee)

For certified divers or those interested in a trial dive, there’s the Shark Dive experience where you can swim or dive in the aquarium’s tank alongside sharks, stingrays, and other sea creatures.
(Note: This is typically not included in the general entry ticket and requires additional booking.)

5. Glass-Bottom Boat Ride (Additional Fee)

A glass-bottom boat ride through the aquarium allows guests to stay dry while enjoying a close-up view of the marine animals swimming beneath the surface.
(This ride is an optional add-on and usually comes at an extra charge.)

6. Feeding Sessions

Some entry packages may include access to feeding sessions, where visitors can watch the aquarium staff feed the sharks, rays, and other marine creatures.
This provides an educational opportunity to learn more about the diet and habits of the various species.

7. Behind-the-Scenes Tour (Additional Fee)

The Behind-the-Scenes Tour gives guests a rare look at the operations of the aquarium, including how the marine life is cared for and how the tank is maintained.
This tour is typically not included in the basic entry ticket and must be booked separately.

8. Interactive Educational Displays

Throughout the aquarium and zoo, interactive screens and displays educate visitors on marine biology, conservation, and the different species housed in the aquarium.
The zoo also includes detailed information about the animals’ natural habitats and behaviors.

9. Special Exhibitions and Events

The Dubai Mall Aquarium often hosts special exhibitions and seasonal events, such as Shark Week, where guests can participate in additional educational programs and live demonstrations.
Events like these are usually included with the general entry but might require booking for specific activities.

10. Marine Conservation Efforts

The aquarium and zoo emphasize marine conservation and offer informative sessions on how they work to protect marine life, including endangered species.
Visitors can learn more about sustainable practices and how the facility contributes to preserving marine biodiversity.

11. Souvenir and Photo Opportunities

Guests can take home souvenirs, such as photographs of their experience inside the aquarium or zoo.
Various photo spots around the aquarium offer unique backdrops for memorable snapshots.

12. Dining with a View (Optional)

While not part of the standard entry, there are restaurants around the aquarium where visitors can dine with a view of the giant aquarium tank, offering a memorable experience.

13. Shopping

Located within Dubai Mall, there are various shops selling marine-themed merchandise and educational items related to marine life.

In summary, the Underwater Zoo and Aquarium at Dubai Mall offers a mix of fascinating exhibits, interactive experiences, and optional adventure activities. Visitors can enjoy everything from awe-inspiring views of the aquarium to immersive VR experiences and even unique animal encounters.

Not Included

While the Underwater Zoo and Aquarium at Dubai Mall offers a comprehensive and exciting experience, there are some activities and services that are excluded from the basic admission ticket. Here are the key exclusions:

1. Shark Dive Experience

Swimming or diving with sharks, stingrays, and other marine life in the main aquarium tank requires an additional fee. This experience is not included in the standard entry ticket and is available only for certified divers or those booking a trial dive.

2. Glass-Bottom Boat Ride

The glass-bottom boat ride that offers a close-up view of marine life beneath the surface is not included in the standard admission and comes at an additional cost.

3. Behind-the-Scenes Tour

The behind-the-scenes tour, which provides a closer look at the aquarium’s operations, maintenance, and animal care, requires an extra fee and is not part of the basic entry package.

4. Feeding Sessions

While feeding shows are often available, they may not always be included in the standard ticket. Special feeding sessions for specific animals, such as sharks or stingrays, may require booking in advance or may be part of a premium experience.

5. Special Exhibitions and Events

Special events like Shark Week or seasonal exhibitions may require additional booking or an upgrade to a premium ticket. These events often feature extra activities, demonstrations, and programs that are not covered by the regular entry fee.

6. Photo and Video Services

Professional photography services or photo opportunities inside the aquarium (such as capturing special moments) are usually not included in the ticket price and can be purchased separately.

7. Food and Beverages

While there are cafes and restaurants around the aquarium, food and beverages are not included in the entry price and must be purchased separately.

8. Merchandise

Any souvenirs or merchandise from the gift shops inside the aquarium and the mall are not part of the ticket and come at an additional cost.

9. VIP or Exclusive Experiences

VIP or exclusive access experiences, such as private tours, special encounters with animals, or access to areas not available to regular visitors, are generally excluded from standard admission.

10. Admission to Other Attractions in Dubai Mall

Entry to the Dubai Aquarium and Underwater Zoo does not automatically include access to other attractions in Dubai Mall (such as At the Top Burj Khalifa, VR Park, Dubai Ice Rink, or the Dubai Dino). These attractions require separate tickets.

Pickup & Drop OFF

Not included

Terms & Conditions

Term & Conditions

The Underwater Zoo and Aquarium at Dubai Mall has specific terms and conditions that visitors should be aware of to ensure a smooth and enjoyable experience. These conditions are designed to manage safety, operations, and guest experience. Below are some common terms and conditions:

1. General Admission

Ticket Validity: Tickets are usually valid for a single entry on the date of purchase. Re-entry is not permitted unless explicitly stated.
Non-Transferable: Tickets are non-transferable and cannot be shared or sold to other individuals.
Entry Restrictions: Certain areas of the aquarium or zoo may have age, height, or health restrictions. Visitors should check if they meet these criteria before entering specific experiences like the Shark Dive or Glass-Bottom Boat Ride.

2. Timings

Operating Hours: The Underwater Zoo and Aquarium typically operates during standard Dubai Mall hours, but it is advised to check for any updates on opening times, especially during holidays or special events.
Early Closure for Private Events: Occasionally, the aquarium may close early for private events or maintenance. Visitors should check in advance to avoid disruptions.

3. Shark Dive and Other Experiences

Age and Health Requirements: For the Shark Dive Experience and other adventure activities, participants must meet specific health and age requirements. Divers must be certified, and trial dives may require certain health clearances.
Safety Regulations: All visitors participating in activities like diving or the glass-bottom boat ride are required to follow safety instructions and wear the provided safety gear (such as helmets or life jackets).
Cancellations or Modifications: If booked in advance, cancellations or changes to experiences (such as the Shark Dive or Behind-the-Scenes Tour) may be subject to a cancellation fee or non-refundable conditions. Always review the terms before booking.

4. Photographs and Videos

Personal Photography: Visitors are usually allowed to take photos and videos for personal use, but professional photography (e.g., using professional cameras or equipment) requires permission and may involve additional fees.
Merchandise Photos: The aquarium may have specific restrictions regarding the use of photos for commercial or promotional purposes. Unauthorized professional photography may be prohibited.

6. Food and Beverages

Food Policy: Outside food and beverages are not allowed within the aquarium and zoo, except for medical or dietary necessities. However, food and drinks can be purchased at the nearby cafes and restaurants.
Consumption Rules: Guests are encouraged not to feed the animals, as this can interfere with their natural diet and health.

6. Code of Conduct

Respect for Animals: Visitors are expected to maintain appropriate behavior and respect all animals. Inappropriate behavior or mistreatment of animals will not be tolerated and may result in removal from the premises.
No Touching: For safety reasons, visitors are generally prohibited from touching the animals, particularly in sensitive areas like the aquarium tanks or the zoo.

7. Liability and Safety

Visitor Safety: The aquarium and zoo take visitor safety seriously and maintain strict safety protocols for activities. However, visitors participate in activities such as diving, boat rides, and other adventure experiences at their own risk.
Liability Waivers: For certain activities (e.g., diving or animal encounters), guests may be required to sign a liability waiver acknowledging the risks involved.
Lost Property: The aquarium is not responsible for any lost or stolen personal belongings. It is recommended to secure personal items in lockers where available.

8. Health and Hygiene

Health Screening: Visitors may be subject to health screenings, especially if engaging in physical activities or during special events. Certain medical conditions may prevent participation in specific experiences.
COVID-19 Precautions: Depending on prevailing regulations, masks, social distancing, or health checks might be required. It’s important to check for updated health protocols before visiting.

9. Refunds and Cancellations

Non-Refundable Tickets: Most standard tickets are non-refundable. Any refunds, if applicable, will be subject to specific terms and conditions.
Force Majeure: The aquarium reserves the right to close or reschedule activities in the event of force majeure (e.g., natural disasters, government directives, etc.) and may offer rescheduling options or refunds depending on the circumstances.

10. Changes to Terms and Conditions

Modification of Terms: The Underwater Zoo and Aquarium reserves the right to change or update these terms and conditions at any time, with or without prior notice. Visitors should review the terms regularly before visiting or booking experiences.